Privacy Policy

Privacy Policy

Last updated: 16 June 2026

This Privacy Policy explains how iCRAYO collects, uses and protects personal information when you use this website or contact us about web design, website rental, hosting, development or support services.

This content is provided as a practical starting point for a UK business website and should be reviewed by a qualified legal professional if you require advice specific to your business.

Who we are

iCRAYO provides web design, website development, website rental, hosting, support and related digital services. If you have any questions about this policy, you can contact us using the email address shown on this website.

Personal information we collect

When you submit an enquiry through our contact form, we may collect your name, email address, phone number, selected package, message, IP address and browser or device information. We collect this information so that we can respond to your enquiry and keep basic records of communication.

How we use your information

We use your information to respond to enquiries, provide quotes or service information, manage client communication, improve our website and protect the security of our website and services. We do not sell your personal information.

Lawful basis for processing

We usually process contact form information because it is necessary to respond to your request before entering into a contract, because we have a legitimate interest in managing business enquiries, or because we need to comply with legal obligations.

How long we keep information

We keep enquiry information only for as long as reasonably necessary for business, legal, accounting and administrative purposes. The exact retention period may vary depending on whether your enquiry becomes an active project or client relationship.

Sharing information

We may share limited personal information with trusted service providers who help us operate the website, send email, host data, manage security or deliver our services. These providers must handle information securely and only for the purpose we instruct.

Your rights

Under UK data protection law, you may have rights to access, correct, delete, restrict or object to the use of your personal data. You may also have the right to complain to the Information Commissioner's Office if you are unhappy with how your information is handled.

Security

We take reasonable technical and organisational steps to protect personal information. However, no website or internet transmission can be guaranteed to be completely secure.

Cookies and tracking

This website may use necessary cookies and, where you consent, optional analytics or marketing cookies. Please read our Cookie Policy for more information about how cookies are used and how you can manage your choices.

Changes to this policy

We may update this Privacy Policy from time to time. The latest version will always be available on this page.